Step 1: Customer makes booking
Thank you for booking
Great news! Your customer has successfully completed their online booking and payment. An email confirmation, detailing their booking information and next steps, is on its way to their inbox.
Step 2: Customer receives e-ticket & invoice
E-ticket & invoice is generated
Your customer will receive a personalized e-ticket and invoice in their email, detailing their booking specifics and payments. This ticket and invoice is customizable to match your brand's style and the customer's needs
Step 3: Customer receives payment confirmation
Multi currency payment & protection
Following their booking, customers will receive a payment confirmation email, offering the flexibility of multi-currency transactions. Additionally, Trust Protects ensures the security of each payment, providing your clients with peace of mind regarding their transactions
Step 4: You receive a booking confirmation
Booking Confirmation is send
Once a booking and payment are made, you will receive an immediate booking confirmation via email. Availability is automatically updated to reflect the new booking, ensuring real-time accuracy. You'll receive these updates 24/7, keeping you informed at all hours
Step 5: Centralised Booking Management
Manage all your bookings
Within the secure Bokun Booking Management backend you have a comprehensive view of all bookings. Full access to every detail is at your fingertips, allowing you to manage availability, update booking statuses, and initiate communication with customers as needed.